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Terms and Conditions

Introduction

Green & Purple (www.greenandpurple.com) is a website that hosts an electronic ticket trading platform. The platform enables users to sell or purchase Wimbledon Debenture Tickets with other users.

This Agreement lists the terms of the agreement between you ("You") and Green & Purple ("We", "Us" or "Our") for the use of Our Services. By using Our Website, You agree to accept this Agreement.

We act solely as an intermediary, facilitating the sale of Tickets between Sellers and Buyers. We do not take title to the Tickets, and the actual transactions are between Buyers and Sellers.

Green & Purple is the trading name of Sporting Ventures International Limited which is a limited liability company registered in England and Wales, Company Registration Number: 13053950. VAT Registration Number: 404490419. Registered office: 18 Manor Courtyard First Floor, Hughenden Avenue, High Wycombe, Buckinghamshire, England, HP13 5RE.

It is hereby agreed as follows:

Definitions

  • Agreement: These Terms and Conditions (including any documents referred to herein).
  • Tickets: Electronic Wimbledon Debenture Tickets issued by the AELTC. These electronic tickets are securely held within the proprietary AELTC myWimbledon Application, and can only be viewed, accessed, used and transferred between parties within the myWimbledon Application. Tickets transacted using our Services do not exist in paper or other form outside of the Application, and it is not possible to transfer Tickets outside of the Application. Only Tickets issued in the form determined by the AELTC will grant authorised entry to the Wimbledon Grounds. No screenshots, print-outs or other digital or physical communications from the AELTC, Green & Purple, or any other third party constitute a valid substitute for a Ticket.
  • Ticket Details: The Event date, court, gangway, row, seat number relating to the Ticket.
  • Holders: All England Lawn Tennis Ground PLC Wimbledon Debenture Holders.
  • AELTC: The All England Lawn Tennis Club (Championships) Limited, or whichever AELTC operated entity applies, given the specific context of the reference.
  • Sellers: Holders wishing to sell their Tickets through the Website, or their Authorised Representative.
  • Buyers: Purchasers of Tickets through the Website.
  • Services: The Website and all other services that We provide.
  • Website: The Green & Purple website and electronic ticket trading platform.
  • Authorised Representative: A person who is fully authorised by a Holder to act on the Holder's behalf.
  • Tax: VAT, sales tax or any other applicable UK or other taxes.
  • Event: The year, date and court of The Championships, Wimbledon tennis tournament, relating to a specific Ticket or Tickets. The tournament is held yearly, at the AELTC grounds in London.
  • Listing: A group of one or more Tickets made available for sale by the Seller on the Website
  • Buy it Now Price: A Ticket sale price set by the Seller on the Website that enables the Buyer to make an immediate Ticket purchase.
  • Auto-decline Offers Below Price: A value chosen by the Seller that determines whether offers made by Buyers on the Website trading platform will be forwarded to the Seller for their consideration, or will be automatically rejected by the trading platform.
  • Purchase Exclusivity Period: The protected period of time a Buyer has to pay for Tickets once an offer or counteroffer has been accepted.
  • myWimbledon Account: The electronic ticket holder account provided by the AELTC.
  • myWimbledon Application (or the Application): The secure proprietary AELTC myWimbledon application software used for managing Tickets. This definition includes all methods of accessing the application that are supported and approved by the AELTC, such as via the myWimbledon website, and via the myWimbledon mobile device app.
  • Valid myWimbledon Account Email Address: The email address associated with an active myWimbledon Account registered with the AELTC that is capable of receiving Ticket transfers.
  • Ticket Sale Proceeds: Ticket purchase price, less Our Commission.
  • Cleared Funds: The full amount due for a transaction, received by Us in pounds sterling (GBP) and available for Us to use without restriction. Funds that are authorised, pending, held, under review or subject to reversal by a bank or payment provider are not Cleared Funds.
  • Pricing Tools: Any pricing information or tools provided on the Website, including Price Assist, Price Tracker, ticket alerts, suggested prices, historical sales data and market price indications.
  • Commission: The fee charged to Sellers by Green & Purple to facilitate the sale of a Listing. When a Listing is purchased and paid for by a Buyer, this fee is deducted from the ticket purchase price before the Ticket Sale Proceeds are transferred to the Seller. Our Commission is 15% of the Ticket purchase price plus VAT. VAT is calculated as a percentage of the commission, at the point of sale, not the total Ticket purchase price.
  • Buy Now Cut Off Date: This is the date on which any unsold Listings on the Website are set to offers only unless Sellers have transferred any Tickets associated with those live Listings. The Buy Now Cut Off Date for the 2027 Wimbledon Championships is Mon 21 June 2027.
  • Conditions of Entry: The conditions of entry into the grounds of the Wimbledon Championships published on the Wimbledon website here: https://www.wimbledon.com/en_GB/atoz/conditions_of_entry.html
  • Valid Bank Account Details: The information required by Green & Purple to process a payment by direct bank transfer to the relevant party. For UK bank accounts, this means a valid sort code and account number. For non-UK bank accounts, this means a valid IBAN and BIC/SWIFT code, along with the account holder's name and the name and address of the account holder's bank. In all cases, the account must be held in the name of the registered account holder on the Green & Purple platform. Green & Purple reserves the right to request additional information where required to process a transfer, including but not limited to proof of account ownership.

Ticket Exchange

We provide a service that allows Buyers to find Sellers who wish to sell Tickets. We do not take the title of Tickets (to the extent such title exists), and the actual transactions are between the Buyers and Sellers. Once a Buyer and Seller have entered into a transaction, all transactions are covered by the terms of this Agreement.

Modification

If We change this Agreement, We shall publish a revised version of this Agreement, which shall automatically replace the terms of this Agreement. The revised version of this Agreement is automatically effective after it is initially published on the Website. Buyers and Sellers are notified when a revised Agreement is published. Your continued use of the Website and the Services following Our publishing of a revised Agreement will constitute Your acceptance of the revised Agreement. If You do not agree with the terms of this Agreement or any revised version of this Agreement, do not continue to use the Services or this Website.

Requirements

To use this Website, You must agree to accept the terms in this Agreement.

We will not allow You to buy or sell Tickets before You have registered with Us. To register and to List, sell and purchase Tickets, You must provide your full name, phone number, and email address and You must meet the following conditions:

  • In order to register, a prospective Seller must be a Holder or be able to prove that he/she is an Authorised Representative. We reserve the right to terminate the account of any Seller who is not a Holder or cannot prove they are an Authorised Representative.
  • Each user may only register one account. Multiple accounts are not permitted.
  • Before Listings can go live on the Website We will carry out a Debenture holder verification process. As part of this process Sellers may be required to email copies of the related Debenture certificates to service@greenandpurple.com.
  • We will only act for a prospective Seller who is at least 18 years old and has the capacity to enter into legally binding contracts.
  • Upon request from Us, the Seller must provide a copy of the Wimbledon debenture certificate.
  • When completing the registration details on the Website, the Seller shall provide, maintain and update accurate, current and complete information:
    • about the Seller and
    • Ticket Details
  • Ticket Details must be updated by the Seller immediately if any errors have been made on the Listing, or the Seller's ability to fulfil the sale of the Tickets through the Website is otherwise affected (e.g. the Tickets have been sold elsewhere or given away).
  • The Seller must immediately notify Us if for whatever reason any of the following applies:
    • The Seller is unable to correct any errors made to the Listing;
    • The Seller is or will be unable to fulfil the sale of the Listing and is unable to update or remove the Listing
    • The Seller is or will be otherwise unable to meet their obligations under this Agreement
  • If any Information provided is untrue, inaccurate, obsolete, incomplete or misleading, We reserve the right to terminate the Seller's account.
  • Registration on the Website does not of itself create a binding contract for sale of Tickets but indicates that the Seller is willing and able to sell Tickets.
  • Registration constitutes the Buyer's and Seller's agreement to receive correspondence from Green & Purple by email, telephone, SMS or other means regarding the administration of the account, listing of Tickets and any resultant purchases and agreements for sale thereof.
  • Users must engage meaningfully with offers and counteroffers. Repeated failure to respond to offers, counteroffers, or other system communications requiring the user's action or response may result in account suspension or restricted access to Website features.

Username and Password

You will need a username and password to access the Website and use the Services. You are responsible for maintaining the security of your username and password and You are responsible for any action taken using your username or password.

Listing tickets

To sell tickets, a Seller lists the Tickets for Sale on the Website.

As part of the Ticket listing process, the Seller may choose a Buy It Now Price and/or a Auto-decline Offers Below Price for the Tickets. The Seller provides information including but not limited to the Ticket Details, all in accordance with the process outlined in the registration and Ticket listing process.

When listing Tickets in the same Listing, those Tickets must be consecutive seats (by seat number). If the Seller wishes to sell Tickets that are not consecutive, the Seller must create a separate Listing for the non-consecutive seats.

Tickets Listed on the Website are presented to Buyers inclusive of all applicable Taxes.

Last-Minute Ticket Sales

The Green & Purple platform is designed to accommodate last-minute debenture Ticket sales up to 8:00 PM BST on the day of the Ticket date itself.

To facilitate immediate transfer of Tickets to buyers so close to the start of the event, we ask sellers to transfer their tickets to our myWimbledon account (tickets@greenandpurple.com) by 9:00 PM BST the day before the day of the event. If tickets are not received by this time, we reserve the right to remove the listing from sale until the tickets have been transferred.

Tickets will be returned as soon as possible on request during tournament office hours, 8:00am to 10:00pm BST.

Buy Now Cut Off Date

The Website is designed to accommodate last-minute Ticket sales near to and even on the morning of the Ticket date itself.

To facilitate the sale of Tickets after the Buy Now Cut Off Date, We will automatically set all live ticket listings to offers only on the Buy Now Cut Off Date unless the Seller has transferred Tickets associated with their live Listings to Our myWimbledon account.  We will return unsold Tickets to the Seller's myWimbledon account within 24 hours of request.

During The Championships, we will return unsold Tickets by 10:00 AM BST on the Event date or ASAP on request within office hours (8:00 AM BST to 10:00 PM BST during the Tournament).

Removal of Listings for Tickets sold elsewhere or given away

You may sell elsewhere or give away Tickets that You list on Our Website. You are required to remove or update Listings on Our Website immediately if some or all of the Tickets comprising that Listing sell elsewhere. You are required to remove or update Listings on Our Website immediately if you give away some or all of the Tickets comprising that Listing or otherwise are unable to fulfil the sale of the Tickets through Our Website.

Our Management of Listings and Offers

Sellers and Buyers are responsible for their own Listings, offers and counteroffers. This includes keeping Listings accurate and responding to offers promptly.

To keep the Website running smoothly and fairly, We may step in where We reasonably consider it necessary, for example to correct an error, prevent fraud or misuse, or deal with incomplete checks or late Ticket transfers. This may include editing, pausing or removing a Listing, changing it to offers only, cancelling an offer that has not yet been paid for, or returning Tickets to sale.

We will normally let You know if We do this. Our ability to step in does not mean We monitor Listings or offers, and We are not liable for any action We take, or choose not to take, in good faith under this section.

Sale and Purchase of Tickets

Potential Buyers may view Ticket Listings on the Website. Once the Buyer finds a Ticket they are interested in purchasing, the Buyer can purchase the Tickets immediately at the Buy it Now Price, if the seller has included a Buy It Now Price option with their Listing.

Buyers can also make an offer to purchase the Listing from the Seller.

The Seller can then:

  • accept the Buyer's offer, or
  • reject the Buyer's offer, or
  • make a counteroffer to the Buyer.

No binding contract for the sale of Tickets exists until payment is complete. Payment is complete when We have received Cleared Funds.

Where a Buyer chooses to buy at the Buy It Now Price, the Buyer must complete payment at checkout or, if paying by bank transfer, within the timeframes set out in the "Bank Transfer Payments" section. Where the Seller accepts a Buyer's offer, or the Buyer accepts a Seller's counteroffer, the Buyer must complete payment within the timeframes set out in the "Purchase Exclusivity Period and Accepted Offer Expiry" section.

A binding contract between the Buyer and Seller is formed when payment is complete.

The Seller will then transfer the Tickets to Our myWimbledon Account as soon as possible. We will promptly transfer the Tickets to the Buyer's myWimbledon account and:

  • At least 7 days before the Event for Tickets bought a week or more before the Event date.
  • At least 1 day before the Event for Tickets bought within a week of the Event date.
  • In time for entry on the Event day for last-minute purchases (bought within 48 hours of the start of play).

We will make all reasonable efforts to transfer Tickets in time for You to access the Wimbledon grounds.

Purchase Exclusivity Period and Accepted Offer Expiry

When a Buyer's offer is accepted by the Seller, or when a Seller's counteroffer is accepted by the Buyer, the Buyer has the right to buy the Tickets at the agreed price, subject to completing payment. A binding contract for the sale of the Tickets is formed only when payment is complete. On acceptance, a Purchase Exclusivity Period begins.

During the Purchase Exclusivity Period, the Buyer has exclusive rights to complete payment for the Tickets at the accepted offer price. While the Purchase Exclusivity Period is active, the Seller may not accept offers from other Buyers.

The Purchase Exclusivity Period lasts for 10 minutes from the time the offer or counteroffer is accepted. The Buyer must complete payment within this period.

After the Purchase Exclusivity Period Ends:

Once the Purchase Exclusivity Period expires, the Buyer may still complete payment for the Tickets at the accepted offer price. However, during this time the Seller may accept offers from other Buyers.

If the Seller accepts another Buyer's offer, that new Buyer will receive their own Purchase Exclusivity Period. During this new Purchase Exclusivity Period, the original Buyer will be temporarily unable to complete their purchase.

Once the new Buyer's Purchase Exclusivity Period expires (if that Buyer has not completed payment), the original Buyer will again be able to pay for the Tickets at their originally agreed price, provided the automatic expiry period described below has not elapsed.

This process may repeat if the Seller continues to accept offers from additional Buyers, with each new accepted offer creating a new Purchase Exclusivity Period that temporarily blocks previous Buyers from completing payment.

Automatic Expiry of Accepted Offers:

All accepted offers (including accepted counteroffers) automatically expire 6 days after acceptance if payment has not been received. After this time:

  • The Buyer will no longer be able to pay for the Tickets at the agreed price
  • The Seller will be free to accept new offers or sell the Tickets through other means
  • No contract for the sale of the Tickets will be formed between the Buyer and Seller

Seller Obligations During Purchase Exclusivity Period:

During the Purchase Exclusivity Period, the Seller must:

  • Keep the Tickets available for sale through Green & Purple
  • Not sell, transfer, or give away the Tickets through any other means
  • Respond to communications from Green & Purple regarding the transaction

If the Seller sells, transfers, or gives away the Tickets during the Purchase Exclusivity Period, or otherwise fails to honour the accepted offer, Our Commission remains payable by the Seller.

Retraction of Accepted Offers:

Outside of the Purchase Exclusivity Period, the Seller may retract and close an accepted offer or accepted counteroffer at their discretion, provided no other Buyer has entered a new Purchase Exclusivity Period for those Tickets.

Payment

We never provide the Buyer's payment information to the Seller.

Payment is completed through the Website. The timeframes for completing payment are set out in the "Purchase Exclusivity Period and Accepted Offer Expiry" section.

Buyers can pay by Paypal, credit card, debit card or by direct bank transfer (as shown at Purchase).

The payment made by the Buyer is received and processed by Green & Purple on behalf of the Seller, and the Ticket Sale Proceeds are transferred to the Seller by direct bank transfer or other preferred method of payment. Transfers to UK bank accounts are free of charge. A fee of £30 GBP will be deducted from the Ticket Sale Proceeds for transfers to non-UK bank accounts, and this covers Our costs of making that transfer.

We reserve the right to deduct from the Ticket Sale Proceeds any other fees or costs incurred by Us in making payment to the Seller.

We will forward the Ticket Sale Proceeds to the Seller within 2 working days of notification of receipt of tickets by the Buyer in their myWimbledon Account, subject to Our security checks (see "Seller Security Checks and Payment Failure"). We have the right to withhold payment or collect repayment if the Event is cancelled, or if We have a good faith basis to believe such sales were unlawful or otherwise made in material violation of this agreement.

Bank Transfer Payments

Where a Buyer chooses to pay by direct bank transfer, the following conditions apply in addition to the general payment terms set out in the "Payment" section of this Agreement.

The Buyer must ensure that the full amount due is transferred in pounds sterling (GBP). Green & Purple accepts no responsibility for any shortfall in funds received as a result of currency conversion, foreign exchange fees, or deductions made by the Buyer's bank or any intermediary bank. Where cleared funds received are less than the full amount due in GBP, the payment will not be considered complete and We reserve the right to return the Tickets to sale.

Upon initiating a bank transfer, the Buyer has 2 hours to email proof of transfer to service@greenandpurple.com. Acceptable proof of transfer includes a bank transfer confirmation or receipt issued by the Buyer's bank, clearly showing the amount transferred in GBP, the date of the transfer, and the destination account details.

If We have not received proof of transfer within 2 hours of the Buyer confirming that they have initiated the bank transfer, We reserve the right to return the Tickets to sale and make them available to other Buyers.

If cleared funds of the full amount due in GBP have not been received into Our account within a reasonable timeframe, We reserve the right to return the Tickets to sale and make them available to other Buyers.

We accept no liability for delays in bank transfers caused by the Buyer's bank, intermediary banks, or other third-party payment processors. It is the Buyer's responsibility to ensure that payment is made in sufficient time for funds to clear within the timeframes set out above.

Payment Completion and Buyer Payment Failure

Payment is complete only when We have received Cleared Funds. Until then, no binding contract of sale exists and We will not transfer Tickets to the Buyer.
Declined or failed payments. If a payment is declined or fails, the Buyer may try again, subject to the rules in the "Purchase Exclusivity Period and Accepted Offer Expiry" section.

Payments held or pending. Payment providers, including PayPal, may hold, delay or review a payment before releasing it to Us. While a payment is held or pending, it is not complete. We have no control over the payment provider's process or timescale, and We cannot access or release held funds. While a payment is held or pending, We may return the Tickets to sale, and the Seller may accept offers from other Buyers.

If the held payment clears while the Tickets remain available and the accepted offer has not expired, the sale will proceed. If the Tickets are sold to another Buyer, or the accepted offer expires, before the held payment clears, We will cancel the Buyer's payment, or refund it in full, as soon as the payment provider allows Us to do so. We are not responsible for any delay in the release or return of funds held by a payment provider.

Partial payments. If We receive less than the full amount due, payment is not complete. We may return the Tickets to sale, and We will refund the amount received in full.

Reversed payments. If a Buyer disputes, charges back or reverses a completed payment after the Tickets have been transferred, We will provide evidence of the transaction and Ticket transfer to the relevant payment provider, and We may take action to recover the Tickets or the amount reversed.

Seller Security Checks and Payment Failure

Before paying Ticket Sale Proceeds, We may carry out security checks, which may include verifying the Seller's identity, contact details and bank account. We will hold the Ticket Sale Proceeds until these checks are complete.

If the Seller does not respond to Our requests, or does not provide the information We need to complete Our security checks or make payment (including Valid Bank Account Details), We will make reasonable efforts to contact the Seller and will continue to hold the Ticket Sale Proceeds. If the matter is not resolved within 180 days of the conclusion of the Wimbledon Championships to which the Tickets relate, the "Unclaimed Funds" section will apply.

If a payment to the Seller is returned or rejected, We will hold the funds and ask the Seller for Valid Bank Account Details, and the process above will apply.

Where We pay Ticket Sale Proceeds to the bank account details provided by the Seller, Our obligation to pay those Ticket Sale Proceeds is fulfilled, even if the details provided were incorrect. We will make reasonable efforts to help recover funds paid to incorrect details, but We are not responsible for doing so. Where a payment fails or is misdirected because of Our error, We remain responsible for paying the Ticket Sale Proceeds to the Seller.

No interest is payable on funds We hold on behalf of a Seller or Buyer.

Buyer Failure to Provide myWimbledon Account Details

In order to transfer Tickets to the Buyer, We require the Buyer to provide a Valid myWimbledon Account Email Address. It is the Buyer's responsibility to provide this in good time to allow the transfer to be completed before the Event date.

We will make reasonable efforts to contact the Buyer before taking further action.

If We have not received a Valid myWimbledon Account Email Address from the Buyer by 24 hours before the scheduled start of play on the Event date, We reserve the right to relist and resell the Tickets on the Buyer's behalf. In such circumstances:

  • The Tickets will be resold at Our discretion at a price We consider reasonable given the time remaining before the Event.
  • Our standard Commission will be deducted from the resale proceeds.
  • The net proceeds will be held by Us on the Buyer's behalf and transferred to the Buyer upon receipt of Valid Bank Account Details from the Buyer.
  • If the Buyer does not provide bank account details within 180 days of the final day of the Tournament associated with those Tickets, the funds will be treated as unclaimed in accordance with Our unclaimed funds policy.

The original Seller's obligations are considered fulfilled upon transfer of Tickets to Our myWimbledon account, and the Seller's Ticket Sale Proceeds will be handled in accordance with the standard payment terms.

In circumstances where the Buyer has purchased their Tickets on a last-minute basis, within 24 hours before the scheduled start of play on the Event date, We will not attempt to resell the Tickets. If We have not received a Valid myWimbledon Account Email Address in such circumstances, the Buyer will be unable to receive the Tickets and will be unable to use the Tickets to attend the Event. The Buyer accepts the loss of the full purchase price paid for the Tickets and acknowledges that no refund will be issued.

We accept no liability for any shortfall between the original purchase price paid by the Buyer and the resale price achieved, nor for any other costs or losses incurred by the Buyer as a result of their failure to provide a Valid myWimbledon Account Email Address in time.

Unclaimed Funds

Where Green & Purple holds funds on behalf of a Seller or Buyer (including Ticket Sale Proceeds and resale proceeds held on a Buyer's behalf following relisting under the "Buyer Failure to Provide myWimbledon Account Details" section), it is the responsibility of the relevant party to provide Valid Bank Account Details and to complete any security checks We require to enable transfer of those funds.

We will make reasonable efforts to contact the relevant party to obtain Valid Bank Account Details. We will send a final written notice to the email address associated with the relevant party's account, informing them that their funds will be deemed unclaimed unless Valid Bank Account Details are received before the deadline set out below.

If We have not received Valid Bank Account Details, or the relevant party has not completed Our security checks, within 180 days of the conclusion of the Wimbledon Championships tournament to which the relevant Tickets relate, the funds will be deemed unclaimed. Unclaimed funds will be retained by Green & Purple and the relevant party's entitlement to those funds will be extinguished.

Nothing in this clause affects Our right to deduct any Commission, fees, or other amounts owed to Us before treating the remaining balance as unclaimed.

Set-off

We may set off any amount You owe Us under this Agreement against any Ticket Sale Proceeds or other funds We hold for You, whether or not they relate to the same transaction. We will tell You when We do this.

Wimbledon Schedule of Play

The All England Lawn Tennis Club (AELTC) publishes a provisional schedule of play in the lead-up to the Tournament, accessible on the Wimbledon website here. The AELTC reserves the right to vary the schedule at the discretion of the Referee or due to circumstances beyond the AELTC's control, including but not limited to weather conditions or player injury. The AELTC will publish the final order of play the night before the next day's play here.

Any reference to the schedule of play or matches in a Seller's listing is subject to change by the AELTC. Neither the Seller nor Green & Purple accepts any liability for changes to the schedule.

Tickets Not as Described

The Seller is responsible for ensuring that the Ticket Details of the Tickets transferred to Our myWimbledon Account match the Ticket Details in the Listing that has been purchased by the Buyer.

We will check that the Tickets transferred to Our myWimbledon Account match the Ticket Details.

In the event that the Ticket Details of the transferred Tickets do not match the Ticket Details in the Listing, We will contact the Seller to confirm that the wrong Tickets have been transferred to Our myWimbledon Account.

If the Seller is in possession of the correct Tickets, We will ask the Seller to transfer the correct Tickets to Our myWimbledon Account. We will transfer the incorrect Tickets back to the Seller.

If the Seller is not in possession of the Tickets, and therefore cannot complete the sale, We will notify the Buyer and ask whether the Buyer wants to accept alternative Tickets from the Seller in the place of the advertised Tickets. Our Commission is payable by the Seller in the event that the Seller cannot complete the sale.

If the Buyer does accept the alternative Tickets, We will transfer the alternative Tickets to the Buyer.

If the Buyer does not accept the alternative Tickets, We will cancel the transaction and return the Buyers' payment in full and return the Tickets to the Seller.

In the event that We transfer the wrong Tickets to the Buyer's myWimbledon Account in error, the Buyer must return the Tickets to Our myWimbledon account as soon as they are aware of the error, whether notified by Us or through other means. If We are unable to fulfil the sale (e.g. because the Seller is unable to supply the correct Listed Tickets), We will fully refund the Buyer. In the event that the Buyer uses Tickets that have been sent in error, or does not promptly return these Tickets, a refund will not be made to the Buyer.

If the Buyer does not promptly return Tickets sent in error, We reserve the right to take action to recover any losses incurred as a result.

Discrepancies identified at the Event

The Buyer should check the Ticket Details in their myWimbledon Account when the Tickets are received, and again before entering the Grounds. If the Buyer notices a discrepancy before using the Tickets, they must contact Us immediately, and before using the Tickets.

Tickets that have been used to enter the Grounds cannot be returned. If a Buyer who has used the Tickets finds that they do not match the Ticket Details in the Listing, the Buyer must notify Us by email to service@greenandpurple.com no later than 30 minutes after the scheduled start of play on the court shown on the Tickets, as published by the AELTC. The Buyer must provide evidence of the discrepancy, which may include screenshots of the Tickets in their myWimbledon Account and photographs of the seat location.

If the Buyer does not notify Us within that time, the Buyer accepts the Tickets they have received as a substitute for the Tickets they purchased.

If the Buyer notifies Us in time and We determine, acting reasonably, that the Tickets are materially different from the Ticket Details in the Listing (for example, a different court, or a significantly less favourable position), the Buyer will receive a partial refund reflecting the difference in value, as determined by Us acting reasonably. A minor difference, such as a different seat of equivalent standard in the same area, will not give rise to a refund. The Buyer is not entitled to a full refund for Tickets that have been used.

Any refund under this subsection is the Seller's responsibility. We will deduct it from the Ticket Sale Proceeds or, if these have already been paid, the Seller must repay the amount to Us on request.

Tax

The Seller is responsible for determining whether the Seller is required to account for any Tax on the sale of the ticket. We take no responsibility for such issues. If the Seller is required to account for Tax on the sale of the ticket, the Seller should include the Tax when calculating and setting their Listing prices on the website. Note that this is separate from any Tax We are required to charge with respect to our Commission or other fees relating to the transaction.

If the Seller is a VAT-registered business and is selling Tickets under the TOMS scheme, VAT will be calculated in accordance with TOMS.

Our Commission is charged plus VAT at the applicable UK rate.

Where a Seller believes that VAT should not be charged on Our Commission, for example because the Seller is a business established outside the UK in certain jurisdictions and is selling Tickets in the course of that business, the Seller should tell Us before listing. We will consider the position and may ask for evidence of the Seller's status, location and business activity. VAT will be excluded only where We are satisfied that it is not properly chargeable. If it later appears that VAT was chargeable, We may charge it or recover it from the Seller.

Cancellations, Errors or Variations by the Buyer or Seller

Ticket sales are exempt from statutory cooling-off periods under UK consumer law, as they pertain to event-based purchases with a fixed date. In most cases, Tickets are sold on Our Website by private individuals rather than businesses, meaning consumer cancellation rights do not typically apply. Unless otherwise required by law, Buyers cannot cancel purchases once a transaction is completed.

In the event that the Buyer is unable to use Tickets they have purchased, the Buyer may choose to relist valid Tickets for resale on the Website.

If the Seller fails to transfer the Tickets to Our myWimbledon Account, a full refund will be issued to the Buyer.

Any request for cancellation or a variation must be put in writing and sent by email to service@greenandpurple.com.

If a Seller has made a genuine error on a Listing and the Listing is purchased before the error can be corrected, the Seller must notify Us in writing immediately on discovery of the error.

We will review each case on its individual merits.

Cancellation of the Event, Force Majeure and refunds

In the event that the day or days for which Tickets have been purchased and/or the tournament as a whole is cancelled for any reason whatsoever, including but not limited to any act of Force Majeure, the Buyer shall be entitled to a refund from the Seller which shall be dealt with in accordance with the provisions set out below.

This section applies if the AELTC officially cancels the Championships as a whole, or all play on the date shown on the Tickets, for any reason, including Force Majeure (a "Cancellation").

This section does not apply to reduced play, delays or interruptions to play, or changes to the schedule or order of play, including matches moved to a different court or day. If the AELTC reschedules an Event and the Tickets remain valid for the rescheduled date, the sale stands and no refund is due.

Refunds. The Buyer's contract is with the Seller. In the event of a Cancellation, the Buyer is entitled to a refund of the purchase price from the Seller, less Deductions. Refunds will be made as follows:

  • Within 7 days of official notification of the Cancellation by the AELTC, We will refund to the Buyer any part of the purchase price that We still hold, less Deductions.
  • Where Ticket Sale Proceeds have already been paid to the Seller, We will require the Seller to repay them to Us, and the Seller must do so within 7 days of Our request. We will pass the amount received to the Buyer within 7 days of receipt.
  • If the Seller cannot be contacted, or does not repay, We will take reasonable steps to recover the sum, but We are not liable to the Buyer for any amount We are unable to recover from the Seller.

Where We recover only part of the sums owed by a Seller, We will apply what We recover between the affected Buyers in a way We consider fair, which will normally mean in proportion to the amounts due to them.

Deductions. Deductions are any reasonable disbursements or expenses incurred by Us in connection with the cancellation of the sale and refund to the Buyer. Deductions may include a reasonable administrative charge, determined by Us on a case-by-case basis, where We have incurred additional costs or expenses.

Refunds paid by the AELTC. Where the AELTC pays a refund to the Holder in respect of Tickets sold through the Website, including any refund for reduced play, the Seller must pay that refund to Us within 7 days of receipt and We will pass it to the Buyer. The amount passed to the Buyer will not exceed the price the Buyer paid for the Tickets, less any refund the Buyer has already received under this section.

For the purpose of this Agreement, 'Force Majeure' shall include but not be limited to natural disaster (including but not limited to earthquakes, flooding, hurricanes, tornadoes or other extreme weather event); national emergency; war; sabotage; act(s) of terrorism; military operation; emergency or other government regulations; strikes; revolution, riot or other civil disorder or other civil disobedience; political or social protests; labour disputes or strikes; collapse or other failure of government - national or, regional or local; international, national, regional or local medical emergency to include but not limited to any epidemic or pandemic or any other outbreak of any virus, disease, plague or other infection; interruption to transport and/or delivery services or systems; interruption to or cancellation of the provision of any services to the venue or area in which the venue is situated to include electricity, gas and water; destruction of, damage to the venue or the vicinity in which it is situated; failure of the internet; any other cause beyond the reasonable control of the Seller or Us.

In the event of a Force Majeure event, Green & Purple shall have no liability to the Seller or to the Buyer for any claim or loss alleged by the Seller or Buyer to have arisen from it, save for any refund due under this section.

Refusal of Entry

Green & Purple accepts no liability for any costs or losses incurred by the Buyer as a result of being refused entry to, or ejected from, the Event for any reason, including but not limited to:

  • failing to provide suitable proof of ID on entry.
  • failing to adhere to or meet the Conditions of Entry.
  • a decision taken by the AELTC, law enforcement or any other party authorised by the AELTC to refuse entry or eject Event attendees.
  • being unable to access the Buyer's Tickets, via their myWimbledon account.
  • attending on a date other than the date set out in the Ticket Details.

The Buyer is responsible for anyone they provide Tickets to, including making them aware of the Ticket Details and the Conditions of Entry.

User Warranty

For all Tickets listed by the Seller, the Seller warrants that the Ticket Details the Seller enters on the Website are an accurate and true representation of the Tickets offered for sale. The Seller also warrants that the Seller has the right to sell the Tickets.

You represent and warrant that any information You provide to us, to Buyers, or to visitors of the Website:

  • is not false, inaccurate, misleading, obscene or defamatory;
  • is not fraudulent;
  • does not involve the sale of counterfeit or stolen items;
  • does not infringe any third party's copyright, patent, trademark, trade secret, rights of publicity or privacy, or other right;
  • does not violate any law, statute, ordinance or regulation, including without limitation those governing consumer protection, unfair competition, anti-discrimination or false advertising; and,
  • does not contain any viruses or any programming that is intended to damage, interfere with, intercept or expropriate any system, data or personal information.

Laws and Regulations

You warrant that You will comply with all applicable local, regional, country and international laws, statutes and regulations regarding use of the Website and sale and purchase of the Tickets. You warrant that you are over 18 years old and have the legal capacity to use the Website, to list Tickets, and to act as a Buyer or Seller as defined in this Agreement.

Indemnity

You agree to indemnify and hold Green & Purple and (if applicable) any parent, subsidiaries, affiliates, officers, directors, solicitors, agents and employees, harmless against all liabilities, costs and expenses (including reasonable solicitors' fees) incurred by Green & Purple and (if applicable) any parents, subsidiaries, affiliates, officers, directors, agents, solicitors and employees that arise out of any claim asserted by a third party that involves, relates to or concerns any of your actions or omissions on this Website.

Stolen Property

The sale of stolen property on Green & Purple is strictly forbidden and violates local, country and international law. Green & Purple strongly supports law enforcement efforts to recover stolen property that is listed on the Website, and urges the prosecution of those responsible for knowingly attempting to sell such items on the Website. Stolen property includes items taken from private individuals, as well as property taken without authorisation from companies or governments.

Investigations

We may investigate complaints and violations of our policies. You agree to cooperate fully with such investigations, including without limitation providing Us specific information regarding your right to a Ticket, the source of a Ticket, and your acquisition of a Ticket.

Violations, Termination and Suspension

We may take any action that We deem appropriate in our sole discretion including without limitation issuing a warning, suspending or terminating service, denying access, removing a Listing or recommending You edit a Listing. You agree that payments owing to You for sales made through this Website may be suspended or delayed and that We are not obligated to pay You for any sales, if We have a good faith basis to believe such sales were unlawful or otherwise made in material violation of this Agreement. On termination, Your Ticket Listings may be removed if You are a Seller, Your purchases may be cancelled if You are a Buyer, and We reserve the right to take action to recover any Tickets or Ticket Sale Proceeds that have been transferred.

Disclosure of Information

You agree that We may report any activity that We suspect violates any law or regulation to appropriate law enforcement officials, regulators, or other relevant third parties. We will cooperate to ensure that violators are prosecuted to the fullest extent of the law.

No Warranty

Except for the express warranties stated in this agreement, We provide the trading platform, other software, Website and services on an "as is" basis and "as available" basis without any warranties of any kind. We make no warranty with respect to the software, Tickets, events, and Services provided on the Website, or that Sellers or Buyers will perform as promised, and We expressly disclaim all such warranties, whether express, statutory or implied, including without limitation any warranties of quality, title, non-infringement of third party rights or fitness for a particular purpose. Nothing in this Agreement affects Your statutory rights as a consumer.

We make no warranty with respect to the availability or functionality of the AELTC's myWimbledon application.

Limitation of Liability

Nothing in this Agreement excludes or limits Our liability for death or personal injury caused by Our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded or limited under the laws of England and Wales.

Subject to that, We are not liable for any loss of profit, or any indirect, special or consequential loss, arising from the Services, the Website, or the suspension, termination or malfunction of the Services or the Website.

Subject to that, Our total liability to You in connection with any transaction is limited to the greater of £100 and the Commission We received on that transaction. This limit does not affect any refund due to You under this Agreement.

For the purposes of this limit, all claims arising out of the same transaction are treated as a single claim, including claims brought by or on behalf of any person using the Tickets.

Allocation of Risk

You acknowledge and agree that the foregoing disclaimers and limitations of liability represent reasonable allocations of risk, and that the pricing and other terms and conditions of this Agreement reflect such allocations of risk.

The market for debenture tickets can be volatile, and it may be the case that the ticket prices significantly increase between the time the Seller sets a Buy It Now Price and when the Tickets are purchased by a Buyer. The Seller accepts full responsibility for adjusting the Buy It Now Price for their tickets. Green & Purple do not accept any liability for any difference in price between the price a Seller's Tickets are sold for, and the current market rate.

Pricing Tools

Pricing Tools are provided for general information only. They are not advice, a valuation or a recommendation to buy or sell at any price, and may be inaccurate, incomplete or out of date. We give no warranty as to the accuracy, completeness or availability of Pricing Tools, and alerts or notifications may be delayed or not delivered. You are solely responsible for Your own pricing and purchasing decisions, and We accept no liability for any loss arising from Your use of, or reliance on, Pricing Tools.

Release

If You have a dispute with one or more Sellers or Buyers, You release Green & Purple and all affiliated companies, officers, directors, agents, parents, subsidiaries, legal representatives and employees from claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way connected with such dispute.

Dispute Resolution and Mediation

At our discretion, We may mediate disputes between Buyers and Sellers. This process may involve gathering information from both parties, facilitating communication between the anonymous parties, and suggesting potential resolutions. However, We do not guarantee a mediated resolution or assume responsibility for enforcing any agreement reached between the parties. Where appropriate, We may take reasonable steps to assist in resolving disputes, but ultimate responsibility remains with Buyers and Sellers.

Tax Indemnity

You agree that We are not responsible in any way for the accuracy or suitability of any payment of Taxes to any entity on your behalf. You shall indemnify and hold Green & Purple and (if applicable) any parents, subsidiaries, affiliates, officers, directors, agents and employees harmless against all liabilities, costs, interest and expenses (including reasonable solicitors' fees) incurred by Green & Purple that arise out of any third party or governmental claim that involves, relates to or concerns:

  • any local, regional, country, or international tax obligation or amounts due or owing under any tax regulation, law, order or decree or
  • any dispute concerning the tax status of Green & Purple.

We do not provide tax advice and accept no responsibility for Sellers' tax obligations. Sellers are solely responsible for determining and fulfilling their tax liabilities, including VAT or other levies applicable to Ticket sales.

No Agency

You and We are independent contractors, and no agency, partnership, joint venture, employer-employee or franchisor-franchisee relationship is intended or created by this Agreement.

Third Party Information

We do not control the information provided by other users which is made available through the Website. You may find other user's information to be offensive, harmful, inaccurate, or deceptive. Please use caution when using the Website and remember that there are risks of dealing with people acting under false pretences. By using this Website, You agree to accept such risks and agree that Green & Purple is not responsible for the acts or omissions of users on the Website.

Change or Suspension of Our Website

We reserve the right at any time to modify or discontinue, temporarily or permanently, the Website or any part of the Website with or without notice. You agree that We shall not be liable to You or any third party for any modification, suspension or discontinuance of the Website or any Services under this Agreement, for any reason. We do not guarantee continuous, uninterrupted or secure access to our service, and operation of our Website may be interfered with by numerous factors outside of our control. In addition, the Website could be unavailable during certain periods of time while it is being updated and modified. During this time, the Website will be temporarily unavailable.

myWimbledon and Other Third-Party Services

As defined, all Wimbledon debenture Tickets are electronic and are securely held and transferred exclusively within the myWimbledon application. The application is owned and operated by the AELTC. We will make all reasonable endeavours to ensure the successful transfer of Tickets through the myWimbledon application from the Seller to the Buyer, however, Green & Purple cannot guarantee the accessibility or functionality of the application. You agree that Green & Purple will not be liable for any losses incurred by You in the event that:

  • the AELTC's websites or the myWimbledon application is unavailable, or
  • the functionality of the AELTC's websites or the application is degraded, or
  • the security of the AELTC's websites or the application is compromised, or
  • any other scenario arises regarding websites, applications or other systems or services relating to the sale, purchase or use of Tickets, that are not owned and operated by Green & Purple.

We are not responsible for any losses or damages resulting from website downtime, technical failures within the myWimbledon application, errors made by Users, or payment processing failures. Users acknowledge that the AELTC's electronic ticketing is managed via third-party systems, and we have no control over their functionality or availability.

Notices

Except as expressly stated otherwise, all notices to Green & Purple shall be sent by email to service@greenandpurple.com. Except as expressly stated otherwise, all notices to You shall be sent to the email address associated with Your account. Such notice shall be deemed given once the email is sent.

Permitted Use

You are not permitted to use this Website other than for the following, private, non-commercial purposes:

  • viewing this website;
  • buying and/or selling Tickets on this Website;
  • viewing transaction details; and
  • making use of other facilities that may be provided by this Website.

The use of automated systems or software to extract data from this Website for commercial purposes ("scraping") is strictly prohibited.

We reserve the right to prevent misuse of the Website, including but not limited to excessive or unreasonable use of Our services, automated activity, or behavior that disrupts fair access for other users. Accounts engaging in such activity may be suspended without prior notice.

Ownership of Intellectual Property

You acknowledge and agree that:

  • Our patents, trade marks, trade names, service marks, copyrights and other intellectual property (collectively, "Intellectual Property") is and shall remain our sole property, and
  • nothing in this agreement shall confer to You any right of ownership or licence rights to our Intellectual Property.

In addition, You shall not now or in the future contest the validity of Our Intellectual Property.

Copyright

Copyright 2027, Green & Purple. The software and the Website, including without limitation all text, graphics, logos, buttons, images, audio clips, and computer programs, are the property of Green & Purple or its suppliers, and are protected by country and international copyright, trademark and other intellectual property laws. The compilation (meaning the collection, arrangement, and assembly) of all content on the Website is the exclusive property of Green & Purple and protected by country and international copyright law. Any unauthorised reproduction, modification, distribution, transmission, republication, display, or performance of the software or the content on the Website is strictly prohibited.

Additional Policies

This Agreement incorporates the following policies and documents also found on the Green & Purple Website or available by request:

Law and Construction

This agreement and any non-contractual obligations arising out of or in connection with it shall be governed by and construed in accordance with the laws of England and Wales and the parties hereby submit to the exclusive jurisdiction of the English Courts.

Miscellaneous

This Agreement (and all incorporated documents) constitutes the entire agreement between the parties pertaining to the subject matter hereof and supersedes all prior agreements and understandings between the parties hereto with respect to the subject matter hereof, whether written or oral. No amendment, modification or supplement of any provision of this Agreement will be valid or effective unless made in accordance with the express terms of this Agreement. If any provision of this Agreement is held to be invalid or unenforceable under any circumstances, its application in any other circumstances and the remaining provisions of this Agreement shall not be affected. You may not assign or transfer this Agreement, or any of its rights or obligations, without the prior written consent of Green & Purple, which We can refuse in our sole discretion. Nothing in this Agreement is intended to confer benefits, rights or remedies unto any person or entity other than the parties hereto and their successors and permitted assigns. Our suppliers and co-brand partners are third-party beneficiaries of this Agreement. This does not prevent us from varying these terms without reference to them. The title at the beginning of each paragraph of this Agreement is for reference purposes only and in no way defines, limits, construes or describes the scope or extent of such paragraph.

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